ADAPTIVE UNDERSTANDING™ TECHNOLOGY
ADAPTIVE UNDERSTANDING™ TECHNOLOGY
ADAPTIVE UNDERSTANDING™ TECHNOLOGY
OUR VIRTUAL ASSISTANT SOLUTIONS COMBINE THE BEST OF SPEECH RECOGNITION AND HUMAN INTELLIGENCE
Adaptive Understanding™
Start here for a 2-minute primer on how Interactions Adaptive Understanding™ technology helps you and

your customers boost productivity by:

Exceeding 95% accuracy on every customer interaction.
Combining automated speech recognition and Human Assisted Understanding.
Delivering conversational and engaging self-service across channels.
The result? Effortless Virtual Assistant solutions that deliver unprecedented performance and higher customer loyalty.

Adaptive Understanding™
Take the next step and go behind the scenes of an Interactions call. In less than 2 minutes, you’ll learn more about how our patented iProxy technology works. As a major component of Adaptive Understanding™, it seamlessly combines automated speech recognition and Human Assisted Understanding. So you and your customers to get more done in less time.

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