Employee engagement is a marker of a successful company. Employees who have a positive experience internally and externally will provide great service to customers and show growth inside the company. To ensure engagement stays constant, having an open line of communication with employees is essential so you can get the best feedback possible. Here are five tactics you can use to boost employee engagement to make sure it stays consistent.

1. Advise your managers on how best to communicate with colleagues

Managers are here to guide their teams through the changes that occur in the workplace. Creating a positive relationship with your manager will allow for growth in your position and allow for an open line of communication. A key to attaining this though is having empathetic managers who are able to relate to their employees' struggles while also giving their employees something to strive towards. Once a relationship like this is formed it allows for an open line of communication to be achieved.

2. Pinpoint places where growth is possible

Opportunities for growth always present themselves; you just need to be cognizant when they do and seize the opportunity. A key way to find when opportunities present themselves is to look at all the data available to you. When trends appear in areas that are lacking you are able to take action in the appropriate way to achieve growth in the future.

3. Be proactive, not reactive

If someone brings up an issue and it could be recurring and have impacts on the business in the future it should be handled at that moment. Employees are the ones who will encounter issues first hand and if they do not see it fixed in a timely manner it will create a distaste for them. Being proactive on issues will boost engagement with employees because their concerns will be addressed when they are brought up and not way down the road.

4. Only take on what you can handle

Putting too many projects on your plate can lead to more negatives than positives. If you are only devoting half the amount of effort you should be to a project they will not be successful. Delegating tasks out to your colleagues is key so everyone has an even workload and projects are done to everyone's standards. Recognizing when you have too much on your plate and delegating tasks out is key to keeping employees engaged in a variety of different tasks and projects.

5. Create dedicated times to talk

Having check-ins within your team and your direct manager is key to showing where things are going really well and where improvements need to be made. Your team and manager are all there to support you so being able to talk about pain points with them is key. Having set up times to talk will allow for routine communication and can discuss progress in all areas of work.

Using these five tools employees will be able to actively engage with their colleagues to provide results that are beneficial to the company and create actionable insights. Having engaged employees is a hallmark of successful business and maintaining consistent engagement is something to strive for day in and day out. Your company does not need to have perfect engagement every day but striving to achieve that and making it known to your employees will show that you care about their personal success along with the companies.