IVR Solutions for Education
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Use Cases
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- Fulfillment of brand information by mail/e-mail/phone
- Customer data/lead capture
- Access to Prescribing Information
- Enrollment in Patient Assistance Programs
- Activation of Savings / Co-pay / Trial Cards
- HCP Product Orders
- Self Service and Forms filled out in PAPs
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- Automated “where is my order”, status updates, read notes or leave notes.
- Personalized Health and Wellness programs
- Daily medication reminders
- Proactive engagement across multiple channels
- Sample request and fulfillment
- Medical information requests
Learn What We Can Do for You
Get in touch with one of our knowledgeable IVR experts.
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VCloud Features
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Security
Security
VCloud is both HIPAA AND PCI-Compliant, offering unmatched security. Whether your patients are relaying sensitive information or participating in wellness programs or clinical trials using the phone, their information is always safe and secure with VCloud.
True Cloud Model
True Cloud Model
Scale up or down in volumes as much as you need without penalty or delay.
Global
Global
"Global" means we can deliver the software and storage to - or call toll-free telephony in - any region of the world. Speech recognition for 120 languages and variants with an extensive vocabulary.
Flexibility
Flexibility
Unleash the power of VCloud's feature-rich platform to achieve unmatched flexibility that can include all channels and handle even the most complex tasks. Our platform can follow the same process as those that utilize live agent-form verification to handling a ticket or order.
Speed
Speed
Regulation and marketing changes require a technology that keeps up with the speed of your business in a world where technology has typically dictated speed to the business. VCloud is the only provider promising 24-hour turnaround times for changes.
Knowledge
Knowledge
Our pharmaceutical team has been together for over 10 years and understands the regulatory environment, adverse events, processes, goals and is proactive in its approach.
VCloud Interactive is a subsidiary of VoiceCloud LLC. We have been making voice communications better for over 10 years.
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USA & Canada: +1 877 845 1331 |
United Kingdom +44 2033 2256 62 |
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Australia: +61 2 8607 8595 |
New Zealand +44 2033 2256 62 |
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Bahrain: +973 1619 8020 |
South Africa +27 87 550 2727 |
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