Higher education institutions have numerous student engagement points that span across the entire student journey from enrollment to graduation.
This can pose many challenges when it comes to implementing recruitment and retention strategies. Today’s students want immediate access to information, instant turn around on their inquiries, and the ability to serve themselves.
Enhance the student experience by communicating important information to students and creating opportunities for
Proactive Student Engagement
Keep students informed through personalized notifications and updates about registration, class schedules, and school activities.
Harness the power of mobile and disposable apps by giving on-the-go students access to important information and the ability to help themselves (manage class schedules, sign up for activities, or access student resources) through a secure environment whenever, and wherever they want.
Equip campus police and security with applications that give them access to
Ensure incoming student inquiries are handled by the best resource available and routed to the right department based on the nature of inquiry (finance, student affairs, or admissions).
Communicate with prospective and current students through social media channels by providing information about campus life, admissions, student services, and school activities.
Manage and track representatives that service multiple departments, manage an influx of inquiries, monitor interactions, and manage communications across departments using analytics and workforce management software.
Create secure learning environments by giving students access to class resources, hold virtual study groups, and the ability to communicate with their peers through cloud-based solutions.