Omni Channel IVR

Self-service savings without hang-ups? We can speak to that.

Customizable Solutions

VCloud’s Omni Channel IVR gives you the freedom to automate and control your most critical customer touch point or business processes over the phone without having to manage complex telephony infrastructure. Includes inbound and outbound calling, SMS (text messaging), chat, mobile, email, and fax.  You determine which channels you want to keep - or have VCloud provide them all.  We will connect them for truly Omni Channel customer experience.


VCloud Advantage


Disaster Recovery


Artifical Intellgience


99.99% Uptime


Actionable Analytics

Learn What We Can Do for You

Get in touch with one of our knowledgeable IVR experts.

Here's How It Works

  • We start by discussing the problems we are trying to solve.
  • We weigh the goals.  (e.g. caller experience, lead capture, containment)
  • The framework for applications is designed around these goals.
  • We do not use technology for technology's sake, but when the goals can benefit from certain technologies, VCloud has an unmatched arsenal at its disposal.


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VCloud Interactive is a subsidiary of VoiceCloud LLC. We have been making voice communications better for over 10 years.

USA & Canada:
+1 877 845 1331
United Kingdom
+44 2033 2256 62

+61 2 8607 8595

New Zealand
+44 2033 2256 62

+973 1619 8020

South Africa
+27 87 550 2727

Have questions? Request information on our services.

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