Omni Channel IVR

Self-Service Savings Without Hang-Ups? We Can Speak to That.

Customizable Solutions

VCloud’s Omni Channel IVR gives you the freedom to automate and control your most critical customer touch point or business processes over the phone without having to manage complex telephony infrastructure. Includes inbound and outbound calling, SMS (text messaging), chat, mobile, email, and fax.  You determine which channels you want to keep or have VCloud provide them all.  We will connect them for truly Omni Channel customer experience.

CloudIVRTechTalk

VCloud Advantage

Functionality

Disaster Recovery

Speed

Artifical Intellgience

Scalability

99.99% Uptime

Conversational

Actionable Analytics

Learn What We Can Do For You

Get in touch with one of our knowledgeable IVR experts

Here's How It Works

  • We start by discussing the problems we are trying to solve.
  • We weigh the goals.  (e.g. caller experience, lead capture, containment)
  • The framework for applications is designed around these goals.
  • We do not use technology for technologies sake, but when the goals can benefit from certain technologies, VCloud has an unmatched arsenal at its disposal.

 

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VCloud Interactive is a subsidiary of VoiceCloud LLC. We have been making voice communications better for over 10 years.

 

USA & Canada: +1 877 845 1331
Australia: +61 2 8607 8595
Bahrain: +973 1619 8020
Mexico: +52 55 4631 3655
New Zealand: +64 9 887 3440
South Africa: +27 87 550 2727
United Kingdom: +44 2033 2256 62

Have questions? Request information on our services.

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