VCloud Interactive IVR gives you the freedom to automate and control your most critical customer touch point or business processes over the phone without having to manage complex telephony infrastructure.
Featuring both PCI-DSS level 1 and HIPAA compliance, our cloud platform is optimized to securely handle sensitive financial or medical information.
Every component in the VCloud infrastructure has a backup.
VCloud Voice actively secures and protects your application and data from digital, physical, and social intrusion vectors. Our PCI Level 1-compliant operation stops intruders at the firewall, at the door, and over the phone.
Our cloud services Leverage both Amazon and Google Infrastructure for security, fault-tolerance, and scalability. If your application must withstand anything Mother Nature, mayhem, or mistakes may bring, you can count on VCloud for the disaster recovery solutions you need.
Whether you expect a hundred calls per day or a million calls per day, our infrastructure will scale with your voice application letting you focus on taking care of your customers.
Always up-to-date, VCloud supports the widest breadth of features including the most advanced technology for text-to-speech (TTS), advanced speech recognition (ASR), IVR analytics tools and more.
Fully Managed IVR
Vcloud builds your voice applications with speed and accuracy for immediate implementation with the power and flexibility of
VCloud Interactive commits to
VCloud Hosted IVR Services
Provide a Consistently High Level of Quality, Security
Our cloud infrastructure meets the highest standards of reliability and includes telco provisioning, 24×7 operations, port capacity, fault tolerance, and disaster recovery and is supported by VCloud’s 99.999% uptime guarantee.
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