Cloud IVR Solutions
Reliable. Flexible. Secure.

VCloud Interactive IVR gives you the freedom to automate and control your most critical customer touch point or business processes over the phone without having to manage complex telephony infrastructure.

VCloud’s Cloud IVR platform and development tools power a range of voice applications that improve the customer experience. Our large team of developers gives you the flexibility to automate complex customer interactions with ease. VCloud will provide your organization with a Fully Hosted IVR Solution at Self Service Prices.

Featuring both PCI-DSS level 1 and HIPAA compliance, our cloud platform is optimized to securely handle sensitive financial or medical information.

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99.999% Uptime

Every component in the VCloud infrastructure has a backup. VCloud’s platforms have been tested by billions of calls since 2007. Together, this fanatical attention to eliminating single points of failure along with the maturity and stability of our platforms results in a non-stop service which we proudly stand behind with a 99.999% uptime guarantee.

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Security

VCloud Voice actively secures and protects your application and data from digital, physical, and social intrusion vectors. Our PCI Level 1-compliant operation stops intruders at the firewall, at the door, and over the phone.

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Disaster Recovery

Our cloud services Leverage both Amazon and Google Infrastructure for security, fault-tolerance, and scalability. If your application must withstand anything Mother Nature, mayhem, or mistakes may bring, you can count on VCloud for the disaster recovery solutions you need.

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Scalability

Whether you expect a hundred calls per day or a million calls per day, our infrastructure will scale with your voice application letting you focus on taking care of your customers.

Always up-to-date, VCloud supports the widest breadth of features including the most advanced technology for text-to-speech (TTS), advanced speech recognition (ASR), IVR analytics tools and more.

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Fully Managed IVR

Vcloud builds your voice applications with speed and accuracy for immediate implementation with the power and flexibility of Cloud Based API.

VCloud Interactive commits to meeting or exceeding your current needs in cost, speed, legal and security/compliance.

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VCloud Hosted IVR Services

Provide a Consistently High Level of Quality, Security and Reliability.
Our cloud infrastructure meets the highest standards of reliability and includes telco provisioning, 24×7 operations, port capacity, fault tolerance, and disaster recovery and is supported by VCloud’s 99.999% uptime guarantee.

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