Reports

Custom IVR Application Caller Reports

Helping You Make Sense of Your Reports

"By providing our clients custom tailored IVR reports, clients are able to make sense of the caller data that matters most. By empowering all our clients with their own Reporting Portal, we take the guess work out of ROI."

Use Cases

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    • Fulfillment of brand information by mail/e-mail/phone
    • Customer data/lead capture
    • Access to Prescribing Information
    • Enrollment in Patient Assistance Programs
    • Activation of Savings / Co-pay / Trial Cards
    • HCP Product Orders
    • Self Service and Forms filled out in PAPs
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    • Automated “where is my order”, status updates, read notes or leave notes.
    • Personalized Health and Wellness programs
    • Daily medication reminders
    • Proactive engagement across multiple channels
    • Sample request and fulfillment
    • Medical information requests

Sample IVR Reports

vcloud-knows-ivrs-business
vcloud-knows-ivrs-business

Learn What We Can Do For You

Get in touch with one of our knowledgeable IVR experts

VCloud Features

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Security

Security

VCloud is both HIPAA AND PCI-Compliant, offering unmatched security. Whether your patients are relaying sensitive information or participating in wellness programs or clinical trials using the phone, with VCloud, that information is always safe and secure. 

True Cloud Model

True Cloud Model

Scale up or down in volumes as much as you need without penalty or delay.

Global

Global

Global means we can deliver the software, storage, or call toll-free telephony in any region of the world. Speech recognition for 120 languages and variants with an extensive vocabulary.

Flexibility

Flexibility

Unleash the power of VCloud's feature-rich platform to achieve unmatched flexibility that can handle even the most complex tasks and can include all channels. Our platform can follow the same process as those that utilize live agent-form verification to handling a ticket or order.

Speed

Speed

Regulation and marketing changes require a technology that keeps up with the speed of your business in a world where technology has typically dictated speed to the business. VCloud is the only provider promising 24-hour turnaround times for changes.

Knowledge

Knowledge

Our pharmaceutical team has been together for over 10 years and understands the regulatory environment, adverse events, processes, goals and is proactive in its approach.

VCloud Interactive is a subsidiary of VoiceCloud LLC. We have been making voice communications better for over 10 years.

 

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