Unified Cloud Telecom
Making everyday business communications extraordinary.
Hosted Voice & Networks
As the cloud has become more ubiquitous, unified communications solutions have evolved to include the many ways we interact every day. Enterprises need lightning fast, ultra-reliable and completely flexible solutions that scale at a moment’s notice – backed by the resiliency, security and support of a managed service.
Learn More About Hosted Voice & Networks
West provides industry leading unified communications as a service (UCaaS) with a portfolio of supporting solutions, all backed by a next-generation managed MPLS network and hybrid deployment options that help enterprises move to the cloud at their own pace.
Powering Your Everyday Business Communications

For most companies, the days of the onsite PBX are winding down. Hosted voice over IP (VoIP) represents the next logical step towards building a unified business communications platform. Taking voice services to the cloud saves significant capital expenditures by offering a budget-friendly operating expenses-based model and relieves IT teams from the burden of managing on-premises phone systems. And beyond the voice-centric approach of the past, today’s UC as a service model blends the daily modes of communication you use most emphasizing a unified collaborative experience that prioritizes usability over platforms.

VCloud portfolio of hosted voice and unified communications services deliver superior global reach, unlimited scalability and significant cost savings, with solutions spanning all-in cloud services, SIP trunking and hybrid approaches, along with superior professional services and support to tie it all together from a proven industry leader. The vision of a truly unified communications approach is now possible, and it can be realized at a pace that meets your needs.

The Backbone of Your Enterprise Communications Infrastructure

Your corporate wide area network (WAN) plays a vital role in supporting for your entire business communications environment, ideally ensuring highly available, resilient, and secure pathways for communicating. Maximize the performance of your corporate network, the services it supports, and the productivity of people working on it with a fully managed, all-IP enterprise network solution.

VCloud network and connectivity solutions, including managed MPLS and SD-WAN options, intelligently join voice and data networks across multiple locations for amazing insight and accountability beyond the capacity of traditional network services and at a lower cost. With a powerful set of real-time data and management tools at your fingertips, network optimization has reached next-level heights.

Explore Hosted Voice & Networks

VoiceVCloud CE

A highly flexible, hosted enterprise voice platform that provides an integrated Cisco-centric unified communications and collaboration experience.

VCloud Application Network

Transform your corporate network with intelligent application-based routing for high performance, with full visibility from router to switch to core.

VCloud Connect SIP Trunking

Flexible SIP and TDM trunking options for your on-premises PBX help to save on costs, prevent downtime and make the most out of legacy infrastructure.

VCloud SD-WAN

With SD-WAN services from West UC, you can revolutionize your WAN approach by leveraging the benefits of software defined networking.

Cisco Spark Hybrid

VoiceMaxx CE combines with Spark to provide voice and video calling with enhanced features such as call control, directory services, and scheduling capabilities.

VoiceVCloud

Move your PBX to the cloud to enhance mobility and productivity for workers while lending greater flexibility and control to IT administrators.
Relevant Resources & Insights

Unified Communications Checklist for Key Features in 2018

According to Infonetics Research, the \Cloud-Based Unified Communications (UC) market is expected to reach $12 billion by 2018. UC and Unified Communications-as-a-Service (UCaaS) are sought-after as telephony and collaboration solutions and are continuing to grow in...

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Pharmaceutical Client Case Study

Pharmaceutical Client Deploys Single Platform: IVR, Transcription & Telecom for Reduced Costs and Improved Customer Experience. About The Client Global pharmaceutical, bio-pharmaceutical and research company with 50,000+ employees supporting multiple brands across...

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