High Caliber IVR System Options.
Although commonly used in the hospitality industry, VCloud's IVR programs are anything but ordinary. Offering multiple languages and realistic accents, callers from anywhere in the world can easily use an auto-attendant system that works across multiple channels, so callers do not have to repeat information, often resolving needs quickly and without agent interaction. A few Some of the customizable solutions are:
Flight information with cost and payment options as well as reservation reminders and details.
Property address, directions, accommodation options, and availability with cost, reservation, and payment options. Programming can also be designed to send reminders before booking and send information as the travel dates approach.
An auto-attendant can confirm reservations, take payment and send reminders to guests.
Voice interaction provides current rates and amenities offered with a personal touch and ease of use. Design can also include automatic changes for anticipated seasonal volume.
Operating hours, Frequently Asked Questions (FAQ), and frequently requested departments custom to your company. Our programs are reaching new levels that help build your business. Human-sounding voice prompts can initiate interest and handle enrollment in reward programs – all through easy-to-navigate keypad and voice responses.
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Call Center Solutions | IVR | Inside Sales
VCloud Interactive is a subsidiary of VoiceCloud LLC. Making voice communications better for over 10 years.
USA & Canada:
+61 2 8607 8595
+44 2033 2256 62
+973 1619 8020
+27 87 550 2727
Request information on our services.