Artificial Intelligence and Natural Language
Virtual Assistant Solutions.

Machine Learning Without The Heavy Lifting

We build smarter bots for every channel using "Conscious Pilot".

VCloud will build, train, and deploy artificially intelligent bots, IVRs and any other channels applications using natural language understanding and machine learning frameworks with our AI and NL (“Conscious Pilot”). 

Conscious Pilot uses natural language processing (NLP) and machine learning (ML) to parse data, intent, and tasks from customer interactions out of the box.

Conscious Pilot breaks conversations down into digestible pieces to support natural conversations. Take action automatically based on input and handoff interactions to agents while maintaining a conversational context.

The VCloud Advantage.

VCloud Virtual Assistant solutions turn frustrating experiences into productive conversations.

Why make things complicated when the right choice is simple?

Operational Savings

Increased ROI

Unprecedented Comprehension

Increased Sales

Customer Retention

Satisfaction and Loyalty

Deploy to Any Channel.

Conscious Pilot is integrated with channels such as Voice, SMS, Chat, Whatsapp, LINE, Facebook Messenger, and Alexa apps. Communicate with your customers when and how you want.

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Enterprise Programs

Customized To Fit Your Needs

Our skilled team at VCloud is ready to find the best business solutions to fit your company's needs.

Build Assistants That Get Smarter With Every Conversation.

Chatbots (or Automated Intelligent Agents) are the computer programs you can talk to through messaging apps, chat windows or through voice calling apps. These are intelligent digital assistants used to resolve customer queries in a cost-effective, quick, and consistent manner.

Use existing data and previous customer interactions to train your assistant to serve your customers better. Classify unique phrases to trigger actions or replies based on actual customer conversations.

Many of our clients are in highly regulated industries, so we thoroughly test specific use cases to see what the response is and tune it before we ever go live.

cloud-ivr-ai-chat-bot-example

Build Assistants That Get Smarter With Every Conversation.

IVR AI Chatbot exampleChatbots (or Automated Intelligent Agents) are the computer programs you can talk to through messaging apps, chat windows or through voice calling apps. These are intelligent digital assistants used to resolve customer queries in a cost-effective, quick, and consistent manner.

Use existing data and previous customer interactions to train your assistant to serve your customers better. Classify unique phrases to trigger actions or replies based on actual customer conversations.

Many of our clients are in highly regulated industries, so we thoroughly test specific use cases to see what the response is and tune it before we ever go live.

What's the Difference Between AI, NLP, and ML?

AI (Artificial Intelligence) is building systems that can do intelligent things.

ML (Machine Learning) are systems that can learn from experience. It is a subset of Artificial Intelligence.

NLP (Natural Language Processing) is the “ability of machines to understand and interpret human language the way it is written or spoken”. The objective of NLP is to make computer/machines as intelligent as human beings in understanding language.  It is a subset of Artificial Intelligence.

interactive voice response programs

Call Center Solutions | IVR | Inside Sales

VCloud Interactive is a subsidiary of VoiceCloud LLC. Making voice communications better for over 10 years.

USA & Canada:
+1 877 845 1331
United Kingdom
+44 2033 2256 62

Australia:
+61 2 8607 8595

New Zealand
+44 2033 2256 62

Bahrain:
+973 1619 8020

South Africa
+27 87 550 2727

Have questions?
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