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Artificial Intelligence and Natural Language

Machine Learning Without The Heavy Lifting

We build smarter bots for every channel using "Conscious Pilot".

VCloud will build, train, and deploy artificially intelligent bots, IVRs and any other channels applications using natural language understanding and machine learning frameworks with our AI and NL (“Conscious Pilot”). 

Conscious Pilot uses natural language processing (NLP) and machine learning (ML) to parse data, intent, and tasks from customer interactions out of the box.

Conscious Pilot breaks conversations down into digestible pieces to support natural conversations. Take action automatically based on input and handoff interactions to agents while maintaining a conversational context.

The VCloud Advantage

VCloud Virtual Assistant solutions turn frustrating experiences into productive conversations. Why make things complicated when the right choice is simple?

Operational Savings

Increased ROI

Unprecedented Comprehension

Increased Sales

Customer Retention

Satisfaction and Loyalty

Learn What We Can Do For You

Get in touch with one of our knowledgeable IVR experts

Deploy to Any Channel

Conscious Pilot is integrated with channels such as Voice, SMS, Chat, Whatsapp, LINE, Facebook Messenger, and Alexa apps. Communicate with your customers when and how you want.

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Build Assistants That Get Smarter With Every Conversation

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Chatbots (or Automated Intelligent Agents) are the computer programs you can talk to through messaging apps, chat windows or through voice calling apps. These are intelligent digital assistants used to resolve customer queries in a cost-effective, quick, and consistent manner.

Use existing data and previous customer interactions to train your assistant to serve your customers better. Classify unique phrases to trigger actions or replies based on actual customer conversations.

Many of our clients are in highly regulated industries, so we thoroughly test specific use cases to see what the response is and tune it before we ever go live.

What's the Difference Between AI, NLP, and ML?

AI (Artificial Intelligence) is building systems that can do intelligent things.

ML (Machine Learning) are systems that can learn from experience.
It is a subset of Artificial Intelligence.

NLP (Natural Language Processing) is the “ability of machines to understand and interpret human language the way it is written or spoken”. The objective of NLP is to make computer/machines as intelligent as human beings in understanding language.  

It is a subset of Artificial Intelligence.

VCloud Interactive is a subsidiary of VoiceCloud LLC. We have been making voice communications better for over 10 years.

 

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