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ivr expands governement resources

IVR Expands Government Resources

IVR Expands Government Resources It is safe to say the load and demand on Unites States Government websites have grown substantially both in visitors to sites and urgency of access. Exponentially increased volume of those needing a way to connect to government sites quickly overwhelms staffing limitations and leaves citizens and others disgruntled and frustrated. …

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Modern Cloud Retail

Personalizing Retail through Sophisticated Cloud Technology and Re-Imagined Storefronts

Retail Re-imagined Through Cloud Technology Although consumers may not realize it, they hold the key to retail success in the post-COVID marketplace. Higher expectations and a myriad of options for customers drive retailers to re-think how to connect with customers across channels. The customer experience they are used to must translate from online interactions, where …

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